Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within 7 days of the purchase date. All returned items must be in a good condition, with all original tags and labels attached.
2. RETURN PROCESS
To return a product, email customer service at firstname.lastname@example.org. You can send the product back by mailing it to one of the four addresses as mentioned, depending on where you are located. In addition to Amazon FBA in the US and one warehouse in Chicago, we also have Bol (LVB) and another warehouse in Utrecht, the Netherlands. For the precise addresses, kindly contact us at email@example.com.
After receiving your return in good condition of your item, we will process your refund or exchange. Please allow at least 3 days from the receipt of your item to process your refund or exchange. We will notify you by email when your refund or exchange has been processed.
For defective or damaged products, please contact us at firstname.lastname@example.org to arrange a refund or exchange.
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The United States